That’s why we’re on hand at the Society to help you navigate our latest Outturn, with our ‘whisky concierges’ available both in person, online – and at the end of the phone.
THE PERSONAL TOUCH
The Society’s Member Services team, led by Michelle Butler, Andrew Park and Anja Binder, is available for a chat by phone during office hours from Monday to Friday from the Society’s spiritual home at The Vaults in Leith.
Everyone on the Member Services team can help you navigate the selection of Society bottlings and offer advice on what would work best for you or a friend. The team is available throughout December from 8am to 6pm, Monday to Friday, on +44 (0)131 555 2929.
TRY BEFORE YOU BUY
Of course, you can also pop in to any of our Members’ Rooms not only for some face-to-face guidance from one of our expert ambassadors – you can also have a sample to try a specific dram for yourself.
Our whiskies can also vary between what’s available online and in the Members’ Rooms, with some whiskies that may be sold out online still in stock at our bars. Our Members’ Rooms also carry quite a lot of different bottlings, so it’s a great idea to pay a visit to select a suitable dram – with the added advantage that you’ll be able to try before you buy.
Gregor Forbes, James Quaile and their team are always available at The Vaults; Francois Guillemet, Jeremy Antonson and everyone else are ready to offer their advice at 28 Queen Street; and Mike Cook and his colleagues are on hand at both 19 Greville Street and now 78 Northcote Road in London.
For those of you who can’t visit one of our Members’ Rooms, or prefer to get your advice online, that’s easy as well. We’ve set up a system with the website where you can send an instant message to our Member Services team for their advice – you can find it at the bottom right hand side of the smws.com website and your message will come straight through to the team.
If you prefer to send an email with any queries, you can get in touch at firstname.lastname@example.org and one of the team will get straight back to you.
We’ve also tried to take some of the hassle out of making a decision over what whiskies to choose in time for Christmas, by taking time to handpick our own ‘Joyous Parcels’ of whisky goodness. Our December Outturn has five different parcels to suit every occasion:
Divine Diversity case, with a selection of six single cask whiskies from different flavour profiles
Oloroso Butt pair, bursting with Christmas sherry sweetness
If peat is more your thing, check out our Glorious Peat Trio, with two Islay beauties and an exceptional bottling from Orkney;
For an alternative to whisky, try our Festive Night-caps pair, with a stunning single cask armagnac and rum;
And last but certainly not least from our selection of Joyous Parcels is our Festive Dinner Trio, with three bottles specially selected to serve as an aperitif to energise the taste buds, to accompany the main course, and to round off the perfect meal.
OUR CONCIERGE CATEGORIES
One more way we’re set up to help you find a suitable bottling is through our four categories, where you can seek out suitable single cask whiskies to:
GET THE PARTY STARTED: Spark conversation and good times with a vibrant selection of party drams
ENTERTAINING GIFTS: Charming single cask characters and intriguing whiskies that would make great gifts
SUPERSTAR BUYS: Heavenly whiskies at star prices, all priced between £40 and £55
INDULGENT TREATS: Spoil yourself or someone special in your life with an indulgent dram of rich, comforting whisky or pleasure-seeking peat.
Our Member Services team is available throughout December from 8am to 6pm, Monday to Friday, on +44 (0)131 555 2929, and our latest Outturn is available now at smws.com
CHECK OUR OUR AMBASSADOR ANDREW’S GUIDE TO PICKING OUT THE PERFECT WHISKY