account-logged-inaccountarrow-leftbasketbasketcirlce-successclosecreditSlice 1lockedlogoutmarkerSlice 1successsuccessSlice 2truckSlice 1amexjcbmaestromastercardpaypalpaypal-iconpaypal-sm-iconpaypalvisaworldpay-colorPowered byworldpayPowered byfacebooktwitteryoutube
This website requires the use of cookies. To find out more about our use of cookies, view our privacy policy
Jump to Content

Delivery

We use DHL to deliver our whisky due to the world class international delivery service they offer. If you request delivery to a residential address and enter a mobile number during the checkout process, you'll be able to receive text alerts for your delivery and communicate directly with our courier to re-organise the specifics of your delivery.

Our deliveries are made during normal business hours, Monday to Friday, and to ensure prompt delivery, our courier will require that the parcels are signed for.

As our delivery partners are currently unable to delivery to PO Boxes, please ensure you enter a full valid address. Orders without a full postal address will be held until a full address is provided.

Orders are usually processed within 48 hours of receipt and delivery to addresses within the EU can take up to 14 days, however we are unable to guarantee the timescale of the service provided by our couriers, as this may be affected by circumstances outwith our control, such adverse weather conditions or strikes.

UK Delivery

Delivery to mainland UK and Northern Ireland is FREE* for members under our Free Standard Delivery Offer.

Delivery of our Membership Welcome Pack costs £8 to UK Mainland and Northern Ireland addresses and is charged as normal in other countries.

*Excludes Membership Welcome Pack, further T&Cs apply click here for details

Due to differing rules imposed by couriers, legislative and aviation bodies regarding the national and international shipments of alcohol, please be aware that it is not possible to send orders exceeding 10 litres of liquid to Channel Islands, Highlands & Islands of Scotland, Isle of Man, Isle of Scilly and Northern Ireland.

International Delivery

In addition to the UK & Northern Ireland, we currently deliver to the following European countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden 

Please note that deliveries to Spain can only be made to mainland addresses.

Pricing and Customs & Import Duties

All prices on www.smws.com are displayed in GBP Sterling (£) and are subject to UK taxation. If we are sending products to an address within the European Union (EU), prices are subject to UK Value Added Tax (VAT) and alcohol duties. This applies to all countries that make up the EU except for Germany and Sweden where UK alcohol tax and VAT will be exchanged for local alcohol taxes and VAT or other sales tax following the sale.

Any additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you will need to contact the recipient's local customs office for further information. 

Refusal to pay the local import duties and taxes will result in the goods either being: destroyed by customs; or returned to sender at the cost of the consignee (costs will be deducted from any refund owed).

International Delivery Charges

Delivery charges are calculated based on the total volumetric weight of the items you order.

The standard delivery charge is based on a maximum weight of 10kgs (which equates to 8 70cl bottles of whisky). There will be an incremental rate applied to heavier deliveries, which will be charged at £1.20 per additional full kilogram in your basket.

There is an additional charge for remote rural addresses in any country. To search or download the list of Remote Area Postcodes from DHL, click here.

Rates displayed below are subject to change and applicable charges will be displayed during the checkout process.

CountryStandard Member DeliveryRemote Area Member Delivery
Belgium, Ireland, Luxembourg, Netherlands £8.00 £14.00
France, Germany £10.00 £16.00
Austria, Finland, Italy, Portugal, Spain, Sweden £12.00 £18.00
Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Poland, Slovakia, Slovenia £13.50 £19.50
Cyprus, Greece, Malta (by air only) £19.50 £25.50
Latvia £15.50 £21.50
Lithuania, Romania £16.00 £22.00

For more information on our Terms & Conditions, Delivery and Returns, please visit our Terms & Conditions information page. Should you have any queries, our team will be happy to help you. You can get in touch with them by sending your query to sales@smws.com

Whisky for a Year Delivery

Whisky for a Year: 6 or 12 Panel picked bottles delivered throughout the year. More details about Whisky for a Year »

Whisky for a Year UK Delivery

Delivery to mainland UK and Northern Ireland is FREE* for members under our Free Standard Delivery Offer.

There is an additional £6 charge per delivery for remote rural addresses in any country. To search or download the list of Remote Area Postcodes from DHL, click here.

CountryBottle OptionStandard Member DeliveryRemote Area Member Delivery
Great Britain 6 Bottles FREE* £12.00
... 12 Bottles FREE* £24.00

International Whisky for a Year Delivery Charges

Delivery of Whisky for a Year outside mainland UK will be 3 bottles at a time; two 3-bottle deliveries for the 6-bottle option or four 3-bottle deliveries for the 12-bottle option. The first delivery will be on ordering, the rest spaced evenly throught the year; 6 months apart for the 6-bottle option and quarterly for the 12-bottle option.

There is an additional £6 charge per delivery for remote rural addresses in any country. To search or download the list of Remote Area Postcodes from DHL, click here.

CountryBottle OptionStandard Member DeliveryRemote Area Member Delivery
Belgium, Ireland, Luxembourg, Netherlands 6 Bottles £16.00 £28.00
... 12 Bottles £32.00 £56.00
France, Germany 6 Bottles £20.00 £32.00
... 12 Bottles £40.00 £64.00
Austria, Finland, Italy, Portugal, Spain, Sweden 6 Bottles £24.00 £36.00
... 12 Bottles £48.00 £72.00
Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Poland, Slovakia, Slovenia 6 Bottles £27.00 £39.00
... 12 Bottles £54.00 £78.00
Cyprus, Greece, Malta (by air only) 6 Bottles £39.00 £51.00
... 12 Bottles £78.00 £102.00
Latvia 6 Bottles £31.00 £43.00
... 12 Bottles £62.00 £86.00
Lithuania, Romania 6 Bottles £32.00 £44.00
... 12 Bottles £64.00 £88.00

For more information on our Terms & Conditions, Delivery and Returns, please visit our Terms & Conditions information page. Should you have any queries, our team will be happy to help you. You can get in touch with them by sending your query to sales@smws.com